Wij willen met u aan tafel zitten en in een openhartig gesprek uitvinden welke uitdagingen en vragen er bij u spelen om zo, gezamelijk, tot een beste oplossing te komen. Oftewel, hoe kan de techniek u ondersteunen in plaats van dat u de techniek moet ondersteunen.

As tech companies like Twitter and Facebook gear up for longer-term remote work solutions, the future of work is becoming one of the more exciting opportunities in venture capital, Charles River Ventures general partner Saar Gur told TechCrunch.

And as loneliness mounts with shelter-in-place orders implemented in various forms across the world, investors are looking for products and services that foster true connection among a distributed workforce, as well as a distributed society.

But the future of work doesn’t just entail spinning up home offices. It also involves gig workers, freelancers, hiring tools, tools for workplace organizing and automation. The last couple of years have particularly brought tech organizing to the forefront. Whether it was the Google walkout in 2018 or gig workers’ ongoing actions against companies like Uber, Lyft and Instacart for better pay and protections, there are many opportunities to help workers better organize and achieve their goals.

Below, we’ve gathered insights from:

Saar Gur, Charles River Ventures 

What are you most excited about in the future of work?

Future of work is one of the most exciting opportunities in venture.  

Pre-COVID, few tech companies were fully remote. While it seems obvious in retrospect, the building blocks for fully remote technology companies now exist (e.g. high-speed internet, SaaS and the cloud, reliable video streaming, real-time documents, etc.). And while SIP may be temporary, we feel the TAM of fully remote companies will grow significantly and produce a number of exciting investment opportunities.

I don’t think we have fully grokked what it means to run a company digitally. Today, most processes like interviewing, meetings and performance/activity tracking still live in the world of atoms versus bits. As an example, imagine every meeting is recorded, transcribed and searchable — how would that transform how we work?   

There is an opportunity to re-imagine how we work. And we are excited about products that solve meaningful problems in the areas of productivity, brainstorming, communication tools, workflows and more. We also see a lot of potential in infrastructure required to facilitate remote and global teams.

We are also excited by companies that are enabling new types of work. Companies like Etsy (founded 2005), Shopify (2004), TaskTabbit (2008), Uber (2009), DoorDash (2013) and Patreon (2013) have helped create a new workforce of entrepreneurs. But many of these companies are over a decade old and we fully expect a new wave of companies that give more power to the individual.


TechCrunch

Notion, the fast-growing work collaboration tool that recently hit a $ 2 billion valuation, said on Twitter Monday that its service is blocked in China.

The productivity app has attracted waves of startups and tech workers around the world — including those in China — to adopt its all-in-one platform that blends notes, wikis, to-dos, and team collaboration. The four-year-old San Francisco-based app is widely seen as a serious rival to Evernote, which started out in 2004.

Notion said it is “monitoring the situation and will continue to post updates,” but the timing of the ban noticeably coincides with China’s annual parliament meeting, which began last week after a two-month delay due to the COVID-19 pandemic. Internet regulation and censorship normally toughen around key political meetings in the country.

Notion could not be immediately reached for comment.

For Notion and other apps that have entered the public eye in China but remained beyond the arm of local laws, a looming crackdown is almost certain. The country’s cybersecurity watchdog could find Notion’s free flow of note-sharing problematic. Some users have even conveniently turned the tool’s friendly desktop version into personal websites. If Notion were to keep its China presence, it would have to bow to the same set of regulations that rule all content creation platforms in China.

Its predecessor Evernote, for example, established a Chinese joint venture in 2018 and released a local edition under the brand Yinxiang Biji, which comes with compromised features and stores user data within China.

Rivalry in work collaboration

Just before its ban in China, Notion surged on May 21 to become the most-downloaded productivity app in the domestic Android stores, according to third-party data from App Annie. The sudden rise appears to be linked to its Chinese copycat Hanzhou (寒舟), which stirred up controversy within the developer community over its striking resemblance to Notion.

In an apologetic post published on May 22, Xu Haihao, the brain behind Hanzhou and a former employee of ByteDance-backed document collaboration app Shimo, admitted to “developing the project based on Notion.”

“We are wrong from the beginning,” wrote Xu. “But I intended to offend nobody. My intention was to learn from [Notion’s] technology.” As a resolution, the developer said he would suspend Hanzou’s development and user registration.

Some of the largest tech firms in China are gunning for the workplace productivity industry, which received a recent boost during the coronavirus crisis. Alibaba’s Dingtalk claimed last August that more than 10 million enterprises and over 200 million individual users had registered on its platform. By comparison, Tencent’s WeChat Work said it had logged more than 2.5 million enterprises and some 60 million active users by December.


TechCrunch

Inside Voyage’s plan to deliver a driverless future

In the autonomous vehicle space, startups have taken radically different strategies to building our AV future. Some companies like Waymo have driven all across different types of environments in order to rack up the datasets that they believe will be needed to effectively maneuver without a human driver.

That’s the opposite strategy of Voyage, where CEO and founder Oliver Cameron and his team have focused on driving safety in the incredibly constrained context of two retirement communities.

Our transportation editor Kirsten Korosec talked with the company and analyzes their approach in a new profile for Extra Crunch, and also drops some news about a partnership the company has brewing with a major automotive manufacturer.

Cameron, who shies away from discussing timelines, describes the company as inching toward driverless service.

Its self-driving software has now reached maturation in the communities it is testing in, and Voyage is now focusing on validation, according to Cameron.

Voyage has developed a few systems that will help push it closer to a commercial driverless service while maintaining safety, such as a collision mitigation system that it calls Rango, an internal nickname inspired by the 2011 computer-animated Western action-comedy about a chameleon.

This collision mitigation system is designed to be extremely fast-reacting, like a reptile — hence the Rango name. Rango, which has an independent power source and compute system and uses a different approach to perception than the main self-driving system, is designed to react quickly. If needed, it will engage the full force of the brakes.

Startup ads are taking over the subway

Public transit is just swimming in startup ads. From complete Brex takeovers of the San Francisco Caltrain station to the sleep puzzles posted by Casper across the New York City subway, startups have been taking advantage of this unique out-of-home advertising space. What’s the full story though? Our reporter Anthony Ha takes a look at how the subway ad market came to be in the past few years, and what the future holds for other marketers.


TechCrunch

Internet platforms like Google, Facebook, and Twitter are under incredible pressure to reduce the proliferation of illegal and abhorrent content on their services.

Interestingly, Facebook’s Mark Zuckerberg recently called for the establishment of “third-party bodies to set standards governing the distribution of harmful content and to measure companies against those standards.” In a follow-up conversation with Axios, Kevin Martin of Facebook “compared the proposed standard-setting body to the Motion Picture Association of America’s system for rating movies.”

The ratings group, whose official name is the Classification and Rating Administration (CARA), was established in 1968 to stave off government censorship by educating parents about the contents of films. It has been in place ever since – and as longtime filmmakers, we’ve interacted with the MPAA’s ratings system hundreds of times – working closely with them to maintain our filmmakers’ creative vision, while, at the same time, keeping parents informed so that they can decide if those movies are appropriate for their children.  

CARA is not a perfect system. Filmmakers do not always agree with the ratings given to their films, but the board strives to be transparent as to why each film receives the rating it does. The system allows filmmakers to determine if they want to make certain cuts in order to attract a wider audience. Additionally, there are occasions where parents may not agree with the ratings given to certain films based on their content. CARA strives to consistently strike the delicate balance between protecting a creative vision and informing people and families about the contents of a film.

 CARA’s effectiveness is reflected in the fact that other creative industries including televisionvideo games, and music have also adopted their own voluntary ratings systems. 

While the MPAA’s ratings system works very well for pre-release review of content from a professionally- produced and curated industry, including the MPAA member companies and independent distributors, we do not believe that the MPAA model can work for dominant internet platforms like Google, Facebook, and Twitter that rely primarily on post hoc review of user-generated content (UGC).

Image: Bryce Durbin / TechCrunch

 Here’s why: CARA is staffed by parents whose judgment is informed by their experiences raising families – and, most importantly, they rate most movies before they appear in theaters. Once rated by CARA, a movie’s rating will carry over to subsequent formats, such as DVD, cable, broadcast, or online streaming, assuming no other edits are made.

By contrast, large internet platforms like Facebook and Google’s YouTube primarily rely on user-generated content (UGC), which becomes available almost instantaneously to each platform’s billions of users with no prior review. UGC platforms generally do not pre-screen content – instead they typically rely on users and content moderators, sometimes complemented by AI tools, to flag potentially problematic content after it is posted online.

The numbers are also revealing. CARA rates about 600-900 feature films each year, which translates to approximately 1,500 hours of content annually. That’s the equivalent of the amount of new content made available on YouTube every three minutes. Each day, uploads to YouTube total about 720,000 hours – that is equivalent to the amount of content CARA would review in 480 years!

 Another key distinction: premium video companies are legally accountable for all the content they make available, and it is not uncommon for them to have to defend themselves against claims based on the content of material they disseminate.

By contrast, as CreativeFuture said in an April 2018 letter to Congress: “the failure of Facebook and others to take responsibility [for their content] is rooted in decades-old policies, including legal immunities and safe harbors, that actually absolve internet platforms of accountability [for the content they host.]”

In short, internet platforms whose offerings consist mostly of unscreened user-generated content are very different businesses from media outlets that deliver professionally-produced, heavily-vetted, and curated content for which they are legally accountable.

Given these realities, the creative content industries’ approach to self-regulation does not provide a useful model for UGC-reliant platforms, and it would be a mistake to describe any post hoc review process as being “like MPAA’s ratings system.” It can never play that role.

This doesn’t mean there are not areas where we can collaborate. Facebook and Google could work with us to address rampant piracy. Interestingly, the challenge of controlling illegal and abhorrent content on internet platforms is very similar to the challenge of controlling piracy on those platforms. In both cases, bad things happen – the platforms’ current review systems are too slow to stop them, and harm occurs before mitigation efforts are triggered. 

Also, as CreativeFuture has previously said, “unlike the complicated work of actually moderating people’s ‘harmful’ [content], this is cut and dried – it’s against the law. These companies could work with creatives like never before, fostering a new, global community of advocates who could speak to their good will.”

Be that as it may, as Congress and the current Administration continue to consider ways to address online harms, it is important that those discussions be informed by an understanding of the dramatic differences between UGC-reliant internet platforms and creative content industries. A content-reviewing body like the MPAA’s CARA is likely a non-starter for the reasons mentioned above – and policymakers should not be distracted from getting to work on meaningful solutions.


TechCrunch

Kitty Hawk, the flying car company backed by Google’s Larry Page and led by Udacity co-founder Sebastian Thrun, has struck a deal with aerospace giant Boeing.

The terms of the strategic partnership are vague. But it appears the two companies will collaborate on urban air mobility, particularly around safety and how autonomous and piloted vehicles will co-exist.

Kitty Hawk’s portfolio of vehicles includes Cora, a two-person air taxi, and Flyer, a vehicle for personalized flight. The partnership is focused on the fully electric, self-piloting flying taxi Cora, according to the announcement.

“Working with a company like Kitty Hawk brings us closer to our goal of safely advancing the future of mobility,” said Steve Nordlund, vice president and general manager of Boeing NeXt, an organization within the company focused on next-generation transport.

Thrun, who founded X, Google’s moonshot factory, also co-founded Kitty Hawk. The company is based in Mountain View, Calif., however much of its testing occurs in New Zealand. Last year, Kitty Hawk took the wraps off of Cora, a vertical take-off and landing aircraft that can take off like a helicopter and fly like a plane.


TechCrunch

How to make remote work work

TechCrunch columnist Jon Evans has an Extra Crunch-exclusive look on what it takes to get remote work working within an organization. Evans, who has been the remote CTO of technology consulting firm HappyFunCorp for many years, finds that “you need decisive confidence, clear direction, iterative targets, independent responsibilities, asynchronous communications, and cheerful chatter” to build out a harmonious remote work culture.

Decisive confidence. Suppose Vivek in Delhi, Diego in Rio, and Miles in Berlin are all on a project. (An example I’m drawing from my real life.) It’s late your time. You have to make a decision about the direction of their work. If you sleep on it, you’re writing off multiple developer-days of productivity.

Sometimes they have enough responsibilities to have other things to work on. (More on that below.) Sometimes you don’t have to make the decision because they have enough responsibility to do so themselves. (More on that below.) But sometimes you have to make the business-level decision based on scant information. In cases like this, remember the military maxim: “Any decision is better than no decision.”

How to negotiate term sheets with strategic investors

Over the last few years, we’ve seen the rise of hundreds of strategic investors, typically large corporates with venture wings with the mission to invest in the next wave of startups targeting their existing business lines. While many of these funds are structured at least symbolically as traditional venture capital firms, their specific concerns during deal negotiation can be quite different.


TechCrunch

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